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Voiceflow Expert Agency

Sense the Flow Automate the Talk

As the primary partner of Voiceflow, a comprehensive platform for chat and voice AI agents, we assist clients in elevating their existing business processes to a higher level through unified AI integration.

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10K+ Businesses using Voiceflow

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AI Chatbot

Leverage your business with the top-notch AI solutions

From AI Chatbots to AI Colleagues — we create intelligent digital employees that think, act, and grow with your business.

FlowSense Workforce Suite

Your all-in-one ecosystem of AI-powered digital employees

Delivers 24/7 service — handling FAQs, resolving tickets, and routing complex cases to human agents efficiently.

Automates internal workflows, manages cross-team requests, and tracks task progress seamlessly.

Assists marketing teams in ideation, message optimization, and campaign execution — powered by real-time data insights.

Engages customers 24/7 — automating consultations, capturing leads, and generating instant quotations to boost conversion.

Centralizes company knowledge, provides instant technical guidance, and assists both users and developers effectively.

Supports onboarding, answers HR policy inquiries, and conducts employee feedback surveys automatically.

flowsense automation flow

FlowSense Automation Suite

Accelerate your task, optimize your wasted cost and time

Workflow Automation

Automatically executes the next sequence of tasks triggered by any event — eliminating manual intervention.

System integration

System Integration

Seamlessly connects and operates all business systems — CRM, ERP, HRM, CDP, PMS, Ticketing, and more — through FlowSense AI Agents.

Continuous Optimization

Monitors user interactions and continuously improves performance based on real usage data.

analytics and dashboard

Analytics & Dashboard

Aggregates and visualizes data from every system and AI Agent for unified performance insights.

  • Popular usecases

Your Powerful AI Solutions that improve your business workflow

AI Assistant That Supports Your Customers on Every Channel
An intelligent support assistant helps customers on various channels like your website, Zalo OA, WhatsApp, Facebook, email, and call center. It recalls past interactions, provides 24/7 instant responses, and can transfer customers to staff when needed. Ideal for eCommerce, Fintech, and Logistics, it ensures faster and consistent customer service.
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Conversational Upsell Engine — Automated AI Sales Assistant
Your AI assistant enhances the shopping experience by analyzing customer preferences, recommending products, building carts, and sending checkout links. For instance, if a customer requests a neutral-colored shirt in size 1m70, the AI quickly finds the best match, shows availability, and sends a payment link. If the item is out of stock, it will notify the customer when it's back in stock. This streamlined approach boosts sales for eCommerce brands.
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Voice AI for Failed Delivery Recovery
When a delivery fails, Voice AI automatically calls the customer within 30 seconds, explains the issue, and asks what they want to do next. It can confirm the reason, collect a new address, reschedule the delivery, or process a cancellation. All information is captured through natural conversation and sent instantly to your logistics system so the team can act right away. If the customer is unsure or wants to cancel, the AI can offer simple retention options like a small discount or free re-delivery to help save the order.
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